Return & Refund Policy

We want you to be happy with your purchase from The Uncluttered Life / Hack Decks. If your order is not right for you, please review our return and refund policy below.

30-Day Return Policy

We accept returns of eligible physical products within 30 days of delivery.

To be eligible for a return, your item must be:

• Unused

• In its original condition

• In its original packaging

• Returned with all cards, components, and materials originally included with the product

Products that have been used, damaged after delivery, altered, or returned incomplete may not be eligible for a refund.

How to Start a Return

To request a return, please contact us before sending your item back.

Include:

• Your name

• Order number

• Item you would like to return

• Reason for the return

Once your return request is approved, we will provide return instructions and the appropriate return shipping address.

Please do not send products back without first requesting a return.

Return Shipping

For standard returns, including change-of-mind or buyer's-remorse returns, customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless the return is due to an error on our part or the product arrived damaged or defective.

We recommend using a trackable shipping method when returning an item. We are not responsible for returned packages that are lost or damaged in transit.

No Restocking Fee

We do not charge a restocking fee for eligible returns.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original method of payment.

Please allow up to 10 business days after your return is received and approved for us to process your refund. Your bank or credit card company may require additional time to post the refund to your account.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your product arrives damaged or defective, or if you receive the wrong item, contact us as soon as possible so we can evaluate the issue and make it right.

For an item that arrived damaged, defective, or incorrect, we will provide an appropriate resolution, which may include a replacement or refund. You will not be responsible for return shipping costs when the return is due to our error or a qualifying damaged or defective product.

We may ask you to provide photographs of the product, packaging, and shipping materials so we can document the issue.

Exchanges

We do not offer direct exchanges.

If you would like a different product, please return the eligible item according to this policy and place a new order for the product you would like.

Non-Returnable Items

The following are not eligible for return or refund:

• Gift cards

• Digital products or downloads, if applicable

• Products that have been used, altered, or damaged after delivery

• Products returned without all original components

• Items marked as final sale

• Services that have already been provided or completed

If you have questions about whether an item is eligible for return, please contact us before sending it back.

Gift Cards

Gift cards are non-refundable and cannot be returned or exchanged for cash, except where required by law.

Purchases made using a gift card remain subject to the return eligibility requirements in this policy. When an eligible purchase originally paid with a gift card is refunded, the refund may be returned to the applicable gift card or original payment method.

Cancellations

If you need to cancel an order, contact us as soon as possible.

We cannot guarantee that an order can be canceled once processing or fulfillment has begun. If the order has already shipped, you may request a return after receiving it, subject to the terms of this policy.

Contact Us

If you have questions about a return, refund, or damaged order, please contact:

The Uncluttered Life, Inc. / Hack Decks
Email: hello@theunclutteredlife.com
Phone: 682-358-6506
Website: https://www.theunclutteredlife.com

We recommend contacting us before returning any product so we can provide the correct return instructions.

Last updated: October 2, 2026